Flight to Africa Rant #2 – Virgin Atlantic Missed Opportunity

In my previous post, I mentioned I was researching flights and found a crazy mileage run routing. I had a buddy tell me he had flown Virgin Atlantic to the continent previously and suggested I check them out. So I went to “The Google” and entered “Virgin Atlantic to Nairobi,” which seemed like a simple and informative enough query. The results are horrific – rant below the image.

1. The paid listing to the right is total crap. I gave you a destination – why can’t you message it? Maybe I would have free movies on my flight to Nairobi – well at least the London leg. This is why paid search often fails.

2. The highest organic listing has a horrible snippet – I bet they got a gold star for ranking #1 with that. That is why you need to check the snippet. I click anyway and encounter another one of my pet peeves – I’m on the Nairobi page, from a Nairobi query – why would I want a flight from London to New York? Just a bit of coding would make life easier.

3. The #2 listing is a 404 error. Hello, wasted opportunity.

4. The #3 listing is yet another 404 error – do I need to comment?

5. The #4 listing – wow – a special offer – but damn, I am 2.5 years too late – why can’t it roll over to a new offer or a generic page – if anything, it should be 404. It should be that page.